High Blood!

I felt blood rushing to my head and my heart pounding fast. I was too irritated that I am ready to give up the script I had prepared for casting out my househelp. This has now turned into an evil plan if that’s what you call it.

Okay, okay, it is just a sandal but for me it is beyond that. It is the ATTITUDE! I can’t bear one more day to have her in our home. I am losing all my senses out of rage for her lack of attitude.

I haven’t had a house-help as intolerable as her, promise. I am just too afraid to kick her ass out and have her live with her cousin as I do not know if there is evil in her heart. She might get back at us in her evil ways. I just hope not.

All I can say now is that tomorrow will be goodbye for her.

(Gee, I remember Shiela Batayola, my classmate in TDS. She loves firing yayas!)

Estoy Aburrida!

It's so obvious that I've got less to do in my life today that I am able to spend time writing posts for my blog. Well, I was just able to get a good night sleep last night because I did not report for work as I called in sick. I was not feeling well a bit because I had my bouts of insomnia again despite having taken medication for cough which supposedly will make me feel drowsy. The exact opposite just happened and I had wasted my time with the toss and turns in bed thinking how I can get to sleep. That gave me a terrible day and I know that if I’m going to force myself to work, I would be very sick the next day.

Well, my S.A. (attendance in particular) had been worst this month with over 30 minutes of late already so I guess an additional day to it would not make it worst anymore because it already is… :)

I feel better now though I am still indulging in some tasty calamansi concentrate to get more fluid into my body. Sad to say I am not much of a water drinker so to take more liquid in, it has to be flavored. (sosyal!). And I am anticipating another restful night as we are off for the Thanksgiving Day, thanks to that!

Well, for now I seem not to mind anymore whether I will still get that perfect attendance. It’s hard when your heart is partly not in the team anymore. In short, as my luv would say it, “gasalig”.


So what am I suppose to do today?

Well, I started my day performing a typical housewife’s work – preparing breakfast and as soon as dad stepped out of the house, I was glued in front of the PC. I have to do it fast because the system administrator is still asleep. I started with a few Spanish online tutorial, played the addictive Xraye game (I’m sorry that I have to cheat to get to the next level), check some mails, chat with some friends while listening to some good music, and now, updating my blog.

You see, I really got plenty of things to do! Am busy, you know!

As soon as the master wakes up, am outta here. He thinks he owns this computer.

I have to see Nanay Niknik (watta name!) today. Oppss.. I still need to prepare the proposal. I better make it soon.

And gosh, I still have to buy that plane ticket for dad and catch up some more sleep later. I’d be really busy today! :-)

Grrrr.......

I can't wait for next week to tell my household help that I have to fire her :( Well, I am breaking it to her in a very nice and dramatic way. Whaah! Dramatic because I have to create a drama so she will not feel mad that I have to kick her ass out of the house. I am just too afraid that she might do something unpleasant if I will just tell her directly that I can no longer tolerate her yuckiness and laziness :(

At least the two months chance I have given her is more than enough for me to suffer from heart attack. Hahaha! I really haven't gotten across somebody just as irritating as her. Gosh! So what am I ranting when I am letting her go? Well, la lang.

Well, at least I would be happy soon. She's just too much to bear! Karin... san mo ba napulot to? Arrggghhh!

Initial D

The Initial D-cision

I thought it was going to be a quite easy decision but then again I was wrong. There are some things that need to be considered. But as of now, I am really happy that I made it. The interview was not really that tough as most of the questions are just practical applications of what I have learned. Though I was not able to thoroughly answer some of the questions, I guess being totally honest about it has what made me through. Not all techie people and people who had the needed experience in call centers made it. To be selected is really a privilege, so to say.

What's confusing me is not really the package at all because I believe in my heart that those who will make it will be rewarded accordingly. The present package is equally good. What's holding me back is the thought of leaving the comfort zone of what I am currently doing.

It is difficult to trade the leniency of my current work to the hassled and hurried world of inbound technical support. I should know as I have several friends taking inbound calls. But the more I thought about it, the more I realized how comfortable I had become being lazy at work.

However, at the time of this writing I have made my decision already. I have complied with their requirements already and almost ready to leave my present work. I just have to accomplish some personal goals before I go. It would soon be goodbye. I hate to think about it. I hate to say goodbye to friends but I am as well excited to say hello to new ones. I am taking this to new heights.

(Well, now at least it feels good to know that one of our trainers is on the same ship also :)

The Power Struggle

I guess this is my only chance to pour out all my aversion against some power struggle in our team. I couldn’t talk to anyone about this in the office as I do not want to stir up anyone’s sanity.

Some people are just so insecure and hungry for credit and power. They think that being senior in terms of tenure means that they know a lot already. They want to be always acknowledged that they are good, they are in power and they are still Tier 2 when in fact they are not. They want special powers, special permissions and even blatantly asking if they have one. They hated the idea that some people are just better than them. They forgot that they started altogether in the new skill set. They purposely sometimes make remarks as if to provoke these individuals who they think is trying to steal the limelight.

And why am I able to say this? Because I felt I have become their victim and I can’t stand it. I do not hunger for credit, I do not want it either. I do my work well without expecting anything in return. I do it as part of my personal calling and if I do it well, it is because I do not want to retire at the end of the day and become accountable for what I have not done. I never want a substandard work and I expect the same from other people. I am too shy to receive credit for anything I have done well and yet, other people are just too hungry about it.

I maybe very vocal about ideas and opinions because I felt that my superiors are not open minded. They tend to not bear anyone who question procedures. They are too full of pride not to admit mistakes and are always on the brink of proving that they are right and oftentimes admit their mistakes through memos they issue at a later date. Duh! Mga hambog!

This makes me want to leave the team soon. This is the first time after one year here that I have thoughts of leaving the company. When things are no longer healthy, the best thing to do is to swim out of it rather than stay and continue swimming against the tide.

Just as soon as the 13th month is released I will be spending time for the next career move.

(Hah! Since it is this easy to go job hopping in the call center industry, this makes me wanna do this.. Yahooooo!)

Will it soon be goodbye?

Two more days and this is getting exciting for me. I hope by then I will know if I will be jumping ship by next year or not. I am too excited for this. Of course, nobody knows how excited I am but my family. Even if some of my colleagues know that I am pursuing this second opportunity, I never showed them that I am too excited to get out of my present job. What they know is I am just trying my luck and trying to test the waters if the compensation package is good. But deep in my heart, failure to make it to the final interview would be a big disappointment for me.

Why?

Am I expecting a bigger compensation package from them? Yes, of course, otherwise I will not even think about it. I would be lying if I would deny that it is one of the major reasons I am even thinking about it. A 25% difference in net pay is already a lot.

Is it my only reason?

No. Although that is my first consideration.

So what are my other reasons?

Kinda hard to explain. Hard ba? Yes, because, the team I am into is what everyone wants to be part of. With some petiks time -- oh, sometimes not just “some petiks time” but “so much petiks time”-- who would not want to become part of it? Everyone out there who knows what we are doing in our job will envy us. I for sure am enjoying that fact. Naloloka naba ako? Ang saya saya nga non!

But sometimes, it just gets too boring.

The job in itself is backend processing with some outbound calls to customers or vendors. It is relatively easy and sometimes just requires common sense. After like 2-3 months of doing it, you can perform your task with eyes closed. Just like my “teller-ing” work before. There are no technical skills required, just simply common sense and good communication skills (which you will use when you contact customers and vendors). This is where I feel stagnant. I am not learning anything more, nothing more to add to my appetite to further improve my technical abilities. My brain is starting to rust.

Aside from that, I hate to see the power struggle in this new team. I do respect that they are our superiors in terms of the positions they are holding but they are not superior in terms of knowledge about the task or the skill set. We all started with the same knowledge base. Yet, they are always out there to prove something else every time an agent question a procedure. Crap! I thought I was over with this. I should post all these power struggle observation in another post.

So that’s it! They are some of the major reasons why I am thinking of moving to another center by next year. But there are still a few good reasons why I would still stay.

October 12-17

This is laziness:

10.12.05

Now I panicked, this is the second time I had nosebleed from last week. I visited the clinic during my shift and inquired some causes for nose bleeding. The nurse mentioned one is hypertension so to my curiosity I had my BP taken and boy, it was 130/90.

10.13.05

Now the worst, I am having flu. Second day of BP-taking and it was 130/70. When I checked my records earlier, I had only 110/70 during the annual PE. I have to get a one-week record to establish facts.

10.14.05

Yeheey, payroll day. The nurse is absent today. I am feeling worst from flu. I have to file a PTO for Monday for surely I’m going to be very sick. Indeed, I was!

10.15.05

Of course, instead of sleeping, me and my loves went to Market!Market! to buy stuff from Ace hardware using our credit memo from the sewing machine. We got a can of paint and plenty of other stuff for the lipat-bahay thingy. And yeah, I ended up getting sicker, sickest I guess that I have to sleep pretty early.

10.16.05

Despite not feeling well, I still manage to wake up early as I got very excited. Painted the cabinet’s and windows at auntie’s place. Boy, it was indeed very tiring.. super duper tiring! But it’s great to see your work of art at the end of the day.

10.17.05

I have to see the doctor today as promised to myself and so as not to defeat the purpose of having a paid time-off (pto). Well, the doctor was so kind to tell me that I’m perfectly fine despite my physical difficulty of speaking due to sore throat and recommended nothing except plenty of water and rest. Hmnn.. great. BP is regular.

From the doctor's office, I walked my way to Smart Wireless center to apply for wi-fi, dropped by some bodega sale and bought some utensils, went to the office to leave the locker key for Vi, went to Market!Market! again to buy ink for printer and some bond paper. When I reach home, I started painting again. Whew!

10.18.05

I have had my day of "konsimi" from my YY. To this day, I have promised to myself that I will be getting rid of her. She will only be up to one month. I have all the reason to dispose of her… hehehe! So evil! But I would not want anymore month of her.. period! Better get a stay-out help. I would not mind paying the same or more for less hassle. Whew again! No need to justify my act. I need my privacy back!