Sunday, November 13, 2005

Will it soon be goodbye?

Two more days and this is getting exciting for me. I hope by then I will know if I will be jumping ship by next year or not. I am too excited for this. Of course, nobody knows how excited I am but my family. Even if some of my colleagues know that I am pursuing this second opportunity, I never showed them that I am too excited to get out of my present job. What they know is I am just trying my luck and trying to test the waters if the compensation package is good. But deep in my heart, failure to make it to the final interview would be a big disappointment for me.

Why?

Am I expecting a bigger compensation package from them? Yes, of course, otherwise I will not even think about it. I would be lying if I would deny that it is one of the major reasons I am even thinking about it. A 25% difference in net pay is already a lot.

Is it my only reason?

No. Although that is my first consideration.

So what are my other reasons?

Kinda hard to explain. Hard ba? Yes, because, the team I am into is what everyone wants to be part of. With some petiks time -- oh, sometimes not just “some petiks time” but “so much petiks time”-- who would not want to become part of it? Everyone out there who knows what we are doing in our job will envy us. I for sure am enjoying that fact. Naloloka naba ako? Ang saya saya nga non!

But sometimes, it just gets too boring.

The job in itself is backend processing with some outbound calls to customers or vendors. It is relatively easy and sometimes just requires common sense. After like 2-3 months of doing it, you can perform your task with eyes closed. Just like my “teller-ing” work before. There are no technical skills required, just simply common sense and good communication skills (which you will use when you contact customers and vendors). This is where I feel stagnant. I am not learning anything more, nothing more to add to my appetite to further improve my technical abilities. My brain is starting to rust.

Aside from that, I hate to see the power struggle in this new team. I do respect that they are our superiors in terms of the positions they are holding but they are not superior in terms of knowledge about the task or the skill set. We all started with the same knowledge base. Yet, they are always out there to prove something else every time an agent question a procedure. Crap! I thought I was over with this. I should post all these power struggle observation in another post.

So that’s it! They are some of the major reasons why I am thinking of moving to another center by next year. But there are still a few good reasons why I would still stay.

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